Frequently Asked Questions

What is Informa CrossFit's opening hours?

Our box is open daily except for Sundays and public holidays. The opening hours are subject to the classes scheduled for the day.
What are the services/classes available?

Informa CrossFit involves constant varied functional movements performed at high intensity and services include: Informa CrossFit (Group session suitable for beginners to advanced levels) Informa CrossFit - Sweat in Out (Weekend outdoor group session suitable for beginners to advanced levels) Informa CrossFit - RX (Non-Coach Led group session, suitable for intermediate to advanced levels) We do conduct private group sessions too. Contact us to enquire. Personal Training session is also available for those who prefer a 1-to-1 personalised coaching session. Separated charges apply for Personal Training sessions. Contact us to enquire.
Is there any age limit?

You need to be at least 16 years old to join the classes or use the open gym. If you are under 16 years old and have a group of friends who are keen to join us, do send us an email at hello@informacrossfit.com and we will try to make a special arrangement for you.
Are your classes suitable for beginners?

CrossFit is suitable for everyone regardless of your fitness level. We have a scaled program for first timers. Do let the coach know if you are attending your first CrossFit session.
What attire should I wear and what should I bring to the class?

Put on your comfortable sports attire and footwear. Do remember to bring a face towel and water bottle (or you get buy water from the gym).
What are the gym etiquettes?

It's simple. 1. Leave your ego at the door 2. Arrive 15 mins earlier to do you own warm up 3. Encourage and respect each other 4. Do you best and always try to hit your PB 5. Treat the equipment with care 6. Remember to sanitise and keep the equipment after every session 7. Take a photo at our feature wall (a must!) 8. Have fun!
Are there any shower facilities at the gym?

There's no shower facilities at the gym. However, there's a toilet beside our gym if you need to take a bio break or for change of clothes.
How do I sign up for a class?

You need to purchase a membership plan first. We have various plans that are suitable for the occasional or regular visits. Choose a plan that best meets your preference. Once you have purchased a plan, book a slot of your preferred class, date and time. Do note that booking opens 2 days and closes 1 hour before the session.
Must I book a class / gym slot in advance?

Yes, you do have to book before you can attend the class. This is to ensure that a spot is reserved for you. Bookings are open 2 days in advance and the last booking can be made 1 hour before the class starts, subject to availability.
Can I cancel a class that I have booked?

We get it, sometimes life happens and you can't make it for the class. Our cancellation policy allows you to cancel your booking 2 hours in advance. This is to allow others in the waitlist to have ample time to replace your slot. Cancellation fees may be charged to those who did not turn up the class without a cancellation or those with repeated cancellations.
The class if fully booked. What should I do?

You will be able to join the waitlist only through the Wix mobile app. If booking is made from our website, you will be prompted to download the app. If you are the next person in the waitlist, you will receive a notification when someone cancels a slot and the slot will be reserved for you for 1 hour to make the booking, before it's being released to the next person in the waitlist.